Serving Homeowners and Businesses
throughout North East Georgia

Stephen was wonderful and caring and especially hard working. He knew what he was doing. It was late night when he came and he was so positive. Worked so hard on my system. I feel as though they truly care about you and want to do a great job and that’s exactly what Stephen did and was pleasant all the while. He was a blessing last night and probably did not realize it. Thanks foe all your help and hard work. I will make sure you are recommended to many.

So when we had our septic backup I called Patriot on Tuesday 12/9/2025 not expecting to have much luck with scheduling as I figured everyone was booked. From the moment Kasey answered the phone I immediately felt calmed and she worked her magic and booked an appointment for same day service. I asked for their best experienced technician and she said she was going to put Justin on it. Justin gave me a courtesy call before arrival and continuously communicated the issues that he found from another company and provided a resolution. Justin truly went above and beyond in helping us with this nightmare of a situation and really put us at ease. Not only did he brief us on his findings but also stayed afterhours (11pm) in 30 degree temps to help get us back up and running as a temporary fix since we knew our situation would require a return visit. We scheduled a return visit for the following week as their schedule was booked up for later the same week which is completely understandable. However Justin being the amazing miracle worker he is, called me on a Thursday to move my appointment up to Friday (5 days sooner). This not only made me feel relieved and happy but also one step closer to getting this situation behind us. Justin showed up, did his thing and debriefed us on what he completed. The communication from that very first initial call to the completion of the job was nothing short of perfection. They really need to give Justin and Kasey a cape because they were our superhero’s when we needed it! If you are even questioning about using this company the answer is YES YOU SHOULD!!! As a contractor myself I’m always adding people to my contacts for future reference and they are now my “go-to” when is comes to septic tanks and I won’t go anywhere else. I wish I could give them 10 STARS because of how amazing they are! The nightmare of a full septic near Christmas is never fun but entrusting our property with Patriot was one of the best decisions I could’ve ever made! THANK YOU TO JUSTIN, KASEY, AND TEAM FOR HELPING US WITH OUR SEPTIC!

I called Patriot Friday afternoon and they were there at 3, exactly as scheduled. Cody was a great guy, very knowledgeable and nice. He fixed the issue we were having and answered any questions that I had. I would definitely recommend them and I will definitely be using them for any other plumbing issues we have.

This company is just so amazing. They have great customers service and fast speed too. They work around your schedule so you dont have to miss work. Over all great company by far. Hats off to the two young guys that came out tonight and found my tank with in few mins. Not how it went for the company I had put here before. It pays to pay more and get great service. Thanks again

I had an unknown issue with my septic system in Athens that kept triggering my alarm. I contacted Patriot and Chris talked me through several possibilities before I requested on-site service. Steven and Levi were first to my house, and they quickly helped diagnose my issue and request a new part from a fellow technician. Justin arrived the same day replacing my entire pump and improving the wiring to protect the new part. I was very appreciative of the quick and friendly service. Justin was patient and answered all of the questions I had regarding my system. They made a very stressful situation dissolve into a great learning opportunity for me.